FAQs

Can I cancel or change my order?
Because orders are automatically routed to our printing company for fulfillment immediately upon payment, we are unable to cancel or make changes once you have completed your order.
 
When can I expect my order to arrive?
Orders are printed on demand and shipped in 2-7 business days.  Once shipped, it will generally take 3-5 business days to be delivered.
 
Can you guarantee delivery date of an order?
We are unable to guarantee delivery of an order by a specific date. 
 
Can I return or exchange an item?
We stand behind the quality of the shirts that we sell, and we want you to be satisfied with your purchase. If you are not satisfied with your order, we accept returns within 30 days of delivery.  Please see our RETURNS POLICY for additional information.
 
Can I place an order for a custom design?
We do not offer custom or personalized designs.
 
Are your shirts pre-shrunk?
Yes, our shirts are pre-shrunk.  Please note, though, that because most of our products are 100% cotton there is a chance of some additional shrinkage after washing.  Please take this into consideration when reviewing the size charts and making your size selection.  In addition, note that washing and drying methods may also affect shrinkage - please refer to "Do you have any washing recommendations?" below for additional information.
 
My shirt has a vinegar smell – what’s up with that?
Our shirts are printed using the direct-to-garment (DTG) printing method which typically utilizes a fixation agent (commonly referred to as pre-treatment) to help the ink bond to the fabric.  Pre-treatment may sometimes leave a slight vinegar smell or an off-white residue.  This is not unusual and is not a defect – pre-treatment residue or smell are temporary and are typically gone after a single wash.
 
Do you have any washing recommendations?
In order to prolong the life of your shirt, we recommend machine washing in cold water, inside-out, on a gentle cycle with mild detergent and similar colors. Use non-chlorine bleach only when necessary. Do not use fabric softeners.  For longest life and to minimize shrinkage, tumble dry on low or hang to dry.  If ironing is necessary, turn inside-out and use a cool iron.  Do not directly iron decoration.  Do not dry clean.
 
Do you have any Unisex shirt options?
Yes.  Our "Classic Fit" t-shirts are unisex.  Unless a product title specifically notes "Women's Tee", the shirt style is unisex.  A unisex style is more straight cut and is appropriate for men or for women who do not prefer a form fitting style.
 
How can I contact you if I have additional questions?
Please feel free to drop us a line through our CONTACT page.

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